I am lucky I also live quite close so can call in, they have always been more than helpful and found a problem with my engine which another so called reputable dealer had built which they sorted at a very reasonable price. I try to use them for most stuff, as for answering phones and emails, when they were in Watford it was hire a van and drive down with a half a dozen in back with their pound notes firmly grasped in their hands for a day of shopping. Much more funholty wrote:i live about a 45min drive from rayspeed, i usually check their online cataloge for the parts i need to make sure they are in stock and just go to see them, pretty much its the only place i buy lambretta parts from, the service they provide is very good in my opinion, heres a good example, i bought one of their lightweight flywheels about 10 years ago, after many years and miles of been thrashed the rivets came loose, i took it back and they exchanged it without any quibbles for just 30 pounds, they didnt even ask me when i bought it, a top notch service, ive had the same issue with then not answering the phone, and i am sure they could sell a lot more parts with a better tele-sales service, i will always buy my parts there, i realise its a little more difficult for those who cant travel to the shop. ray still paints scooters on site and builds up the cranks himself.
holty
