Unfortunately this seems to be the modus operandi for most companies these days ,the existing customer pays the premium so they can offer discounts to new business
Every year at renewal for AA , house insurance , scoot insurance ,pet insurance etc they all write to me saying " As a valued and loyal member " we are putting up your premium by only £1,000,000 and after a phone, during which I'm told " it was a standard letter that should not have been sent to you " the premium either reduces or stays the same .
I look forward to the same routine this year !
It's enough to make you quite angry
