SIP recall all Vespa PX & PK shock absorbers.

[GLscoot]

I have just received a letter in from SIP saying they are recalling all there own branded shock absorbers. This is going to be a nightmare for all concerned as some may have paid for a mechanic to fit there front shock, the rear shock not so bad. I think we should get together and ask for some sort of compensation for labour and costs of this and any other trouble this is going to cost.
Gary

[Muttley McLadd]

s**t, what's wrong with them?

[GLscoot]

Aparently the cir clip at the top of the oil chamber is faulty and is known to split and cause the shock to collapse. I actually returned my rear shock about a year ago because the main shaft through the spring had developed a crack and all I got was a 20 euro credit note. So I have added that into my email that I have sent.
SIP email address concerning this
[email protected]
Gary

[GLscoot]

I wonder when Cosa are going to send out a letter about there clutches.

[cartmel808]

I have their rear shocks on 2 of my scooters & another 'new in the box' on the shelf in me garage.

Question is what to change them for?...


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[goldeneye]

I wonder when Cosa are going to send out a letter about there clutches.

I wonder when Cosa are gonna send out a letter about their Cosas!

[GLscoot]

I have their rear shocks on 2 of my scooters & another 'new in the box' on the shelf in me garage.

Question is what to change them for?...


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BGM & YSS are excellent, you will find them in Scooter-Center. To be honest it may be a batch or when you bought them as I remember waiting about 3 months for mine last year and luckily enough it was a front PK one which I never fitted otherwise I would be kicking up hell about removing it. Also did you buy them straight from SIP or via one of there dealerships as I think trying to recall all there shocks would be a bit of a nightmare. The letter does say that if you have sold the shock or scooter on, you must try and contact them and pass the letter on to them. I emailed them straight away and have yet to receive an email back.

[LI150]

Got mt letter. I will be contacting sip. Has anyone got an answer if them in refunds ir replacements

[santacama]

I have front and rear on mi PX no problems after 2-3 years

[Snapper]

...I emailed them straight away and have yet to receive an email back...

Surprise surprise.

Hopefully with something as serious as a product recall they might actually get their arses into gear and respond in a timely manner.

Sadly my experience of SIP's after sales care and response times have been f@@king shocking! (no pun intended).