Scooterotica

Hi, just had my insurance renewal today & it's gone up a quite a bit so was thinking of trying another company, I want to back to TR Young's Allstyle insurance as I have used them in the past but the one thing stopping me is I seem to remember there was an issue with their breakdown recovery policy ( & i could be wrong here ) being that you had to pay a fee? to be recovered? as I've stated I could be wrong so hopefully someone on here could clarify if this is correct or not the case as I personally can't remember thanks for any info