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How does a steel pin get welded into an ali. piston? Put a loop in the pin, fit and weld round it? Just can't picture itulyssescale wrote: I sent the piston away to have the top pin removed and replaced with a welded-in pin.
dirtyhandslopez wrote:How does a steel pin get welded into an ali. piston? Put a loop in the pin, fit and weld round it? Just can't picture itulyssescale wrote: I sent the piston away to have the top pin removed and replaced with a welded-in pin.
Bufficus wrote:If they are as bad as their stators then best avoided.
Toot-oasc wrote:You've had a level of customer service that I, and I know lots of others, haven't been offered when ring pens have failed on these pistons.ulyssescale wrote: The cylinder was returned for repair. MB was as nice as he could be about it, but it seems unfair to make it sound as if MB is personally responsible. Failures happen. It is being repaired and I'm confident I'll be just as happy with it post-repair as I was before it failed.
I much prefer doing more riding than complaining.
Maybe the message has finally sunk in that treating your customers like they are sh*t off your shoe doesn't help maintain repeat business?
I like nothing better than riding rather than complaining, however when large scale failures are occurring on a specific part you would expect a product recall, not to blame your customers with feeble excuses such as mixing oil....
Just setting out my own personal experience, I'm sure others can speak of their own experiences.
eden wrote:Toot-oasc wrote:You've had a level of customer service that I, and I know lots of others, haven't been offered when ring pens have failed on these pistons.ulyssescale wrote: The cylinder was returned for repair. MB was as nice as he could be about it, but it seems unfair to make it sound as if MB is personally responsible. Failures happen. It is being repaired and I'm confident I'll be just as happy with it post-repair as I was before it failed.
I much prefer doing more riding than complaining.
Maybe the message has finally sunk in that treating your customers like they are sh*t off your shoe doesn't help maintain repeat business?
I like nothing better than riding rather than complaining, however when large scale failures are occurring on a specific part you would expect a product recall, not to blame your customers with feeble excuses such as mixing oil....
Just setting out my own personal experience, I'm sure others can speak of their own experiences.
He probably just doesn't like you
Which is the one and only thing MB and I have in common