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AF Rayspeed
Posted: Tue Mar 15, 2016 9:33 pm
by coaster
Does anyone know if AF Rayspeed are closed on Tuesdays? I've called them around 10 times today but the phone rust rings out after a minute or so. I would email but their website says it's best to phone. I only want to order a part for a 6 plate clutch but you can't actually order anything directly from their online shop
Alternatively does anyone else sell their parts?
Re: AF Rayspeed
Posted: Tue Mar 15, 2016 9:39 pm
by fairspares
AF are only closed on Mondays, you just have to keep trying, you will get through one day

Re: AF Rayspeed
Posted: Tue Mar 15, 2016 9:53 pm
by rosscla
Try between 5 and 6 at night
Re: AF Rayspeed
Posted: Wed Mar 16, 2016 12:31 pm
by Nerdy Norm
If you know exactly what you want to order, I would send them an email. They've always responded quickly to my emails.
However if you need technical advice, apparently their mechanics only take calls between 5 and 6pm.
Seems a bit backward, but there you go ...
Re: AF Rayspeed
Posted: Wed Mar 16, 2016 12:45 pm
by dave411
Yeah,between 5 and 6.
Wish I could not answer my work phone during the day.
Re: AF Rayspeed
Posted: Wed Mar 16, 2016 1:18 pm
by Toddy
dave411 wrote:Yeah,between 5 and 6.
Wish I could not answer my work phone during the day.
+1

Re: AF Rayspeed
Posted: Wed Mar 16, 2016 4:03 pm
by Tractorman
You need to consider that the mechanics are working on jobs and an interruption may cause loss of concentration that may well lead to a mistake. Not only that if you were paying for someone to repair your scooter at some exorbitant rate (maybe) you would not want to pay them to talk to someone.
Re: AF Rayspeed
Posted: Wed Mar 16, 2016 8:05 pm
by rosscla
Tractorman wrote:Not only that if you were paying for someone to repair your scooter at some exorbitant rate (maybe) you would not want to pay them to talk to someone.
I wish, I wish our customers thought like this...
Re: AF Rayspeed
Posted: Wed Mar 16, 2016 8:43 pm
by YAMLAM
[quote="Nerdy Norm"]If you know exactly what you want to order, I would send them an email. They've always responded quickly to my emails.
i emailed them trying to spend some money on a new barrel + piston, still waiting for a reply 2 months later,bought it elsewhere, must be great to be able to turn away customers.
Re: AF Rayspeed
Posted: Wed Mar 16, 2016 9:02 pm
by garry inglis
same here no reply and as for the phone waste of time I wanted rb kit got it eleswhere