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SIP recall all Vespa PX & PK shock absorbers.
Posted: Fri Sep 12, 2014 10:27 am
by GLscoot
I have just received a letter in from SIP saying they are recalling all there own branded shock absorbers. This is going to be a nightmare for all concerned as some may have paid for a mechanic to fit there front shock, the rear shock not so bad. I think we should get together and ask for some sort of compensation for labour and costs of this and any other trouble this is going to cost.
Gary
Re: SIP recall all Vespa PX & PK shock absorbers.
Posted: Fri Sep 12, 2014 10:32 am
by Muttley McLadd
s**t, what's wrong with them?
Re: SIP recall all Vespa PX & PK shock absorbers.
Posted: Fri Sep 12, 2014 10:40 am
by GLscoot
Aparently the cir clip at the top of the oil chamber is faulty and is known to split and cause the shock to collapse. I actually returned my rear shock about a year ago because the main shaft through the spring had developed a crack and all I got was a 20 euro credit note. So I have added that into my email that I have sent.
SIP email address concerning this
[email protected]
Gary
Re: SIP recall all Vespa PX & PK shock absorbers.
Posted: Fri Sep 12, 2014 11:48 am
by GLscoot
I wonder when Cosa are going to send out a letter about there clutches.
Re: SIP recall all Vespa PX & PK shock absorbers.
Posted: Fri Sep 12, 2014 1:22 pm
by cartmel808
I have their rear shocks on 2 of my scooters & another 'new in the box' on the shelf in me garage.
Question is what to change them for?...
Sent from my iPhone using Tapatalk
Re: SIP recall all Vespa PX & PK shock absorbers.
Posted: Fri Sep 12, 2014 1:42 pm
by goldeneye
GLscoot wrote:I wonder when Cosa are going to send out a letter about there clutches.
I wonder when Cosa are gonna send out a letter about their Cosas!
Re: SIP recall all Vespa PX & PK shock absorbers.
Posted: Fri Sep 12, 2014 3:03 pm
by GLscoot
cartmel808 wrote:I have their rear shocks on 2 of my scooters & another 'new in the box' on the shelf in me garage.
Question is what to change them for?...
Sent from my iPhone using Tapatalk
BGM & YSS are excellent, you will find them in Scooter-Center. To be honest it may be a batch or when you bought them as I remember waiting about 3 months for mine last year and luckily enough it was a front PK one which I never fitted otherwise I would be kicking up hell about removing it. Also did you buy them straight from SIP or via one of there dealerships as I think trying to recall all there shocks would be a bit of a nightmare. The letter does say that if you have sold the shock or scooter on, you must try and contact them and pass the letter on to them. I emailed them straight away and have yet to receive an email back.
Re: SIP recall all Vespa PX & PK shock absorbers.
Posted: Fri Sep 12, 2014 5:03 pm
by LI150
Got mt letter. I will be contacting sip. Has anyone got an answer if them in refunds ir replacements
Re: SIP recall all Vespa PX & PK shock absorbers.
Posted: Fri Sep 12, 2014 6:26 pm
by santacama
I have front and rear on mi PX no problems after 2-3 years
Re: SIP recall all Vespa PX & PK shock absorbers.
Posted: Fri Sep 12, 2014 7:17 pm
by Snapper
GLscoot wrote:cartmel808 wrote:...I emailed them straight away and have yet to receive an email back...
Surprise surprise.
Hopefully with something as serious as a product recall they might actually get their arses into gear and respond in a timely manner.
Sadly my experience of SIP's after sales care and response times have been f@@king shocking! (no pun intended).