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Cambridge Lambretta Ultimate Fork Springs
Posted: Wed May 19, 2010 8:11 pm
by essexgp
Bought a pair of these springs from Cambridge Lambretta a fortnight ago and when ive unwrapped them to fit tonight I checked them for length and ones about an 1/8th inch (dont do this metric s**t) longer than the other and the coiling of the springs is different.
Anyone else had this problem with them?
Im going to ring them tomorrow and send them back to be replaced.
Re: Cambridge Lambretta Ultimate Fork Springs
Posted: Thu May 20, 2010 10:05 pm
by essexgp
I know we all moan on here when we get poor service, crap parts etc but I need to give Cambridge Lambretta praise here. I rang them this morning and explained the problem with the springs, immediatly offered to replace them and send them out with a return postage label to send back the faulty ones.
Thats what I call good customer service

Re: Cambridge Lambretta Ultimate Fork Springs
Posted: Thu May 20, 2010 10:06 pm
by paulmgreen
nice one! They are pretty good it has to be said
Re: Cambridge Lambretta Ultimate Fork Springs
Posted: Fri May 21, 2010 10:11 am
by Special X
For the service they gave me when my 225 Mugello blew up due to faulty piston rings I'd always recommend them. Sent me a new monza by return at no extra cost (they didn't have a muggy in stock). They stood by the product and never tried denying responsibility. Top firm!!!