BGM Rear Shock

Anything related to Lambrettas... ask tech questions, post helpful info, or just read and learn.
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Doom Patrol
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Posts: 2312
Joined: Wed Jan 07, 2009 5:03 pm
Main scooter: Lambretta GP 150 going on 200
Location: Second star on the right and straight on till morning
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Tue Sep 15, 2015 4:13 pm

I love a happy ending. :D

sydduckett
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Posts: 2166
Joined: Wed Jan 14, 2009 12:21 am
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Tue Sep 15, 2015 8:30 pm

patrick wrote:Thanks to everyone for your advice on this.

I was today contacted by Philipp from Scooter Centre and he has offered to resolve this for me :D .

Really happy - excellent customer service !
I had bgm front ones and they were out of date. I emailed phillip and he said he would sort it for me. Sent them and he mailed to say i had just missed an order being sent to the manufacturer.
So he sent me a brand new set free of charge.

And these were four years old.

Top man and dealer

Toot-oasc
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Posts: 143
Joined: Wed Jun 18, 2014 11:20 pm
ebay user ID: toot-oasc
Main scooter: Lambretta
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Wed Sep 16, 2015 9:32 pm

Can't be any fairer than that, hats off to Scooter Centre.

If only other dealers/manufacturers were as accommodating when there were doubts on the durability/build quality of scooter parts.

Jazzy
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Posts: 274
Joined: Mon Jan 12, 2009 12:04 am
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Sat Sep 19, 2015 11:27 pm

Nice to see common sense prevail.
Gives you confidence to deal with them.

dutch
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Posts: 85
Joined: Sun Jan 30, 2011 12:10 pm
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Sun Sep 20, 2015 7:59 am

12 months warranty is a 12 months warranty regardles if its been used so trading standards wont be able to help but glad you got it sorted.

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