Torbay Lambretta

General scooter chat, any scooter related non technical info.
oneday
registered user
Posts: 71
Joined: Thu May 28, 2009 9:40 am
Contact:

Fri Feb 09, 2018 3:25 pm

Ordered parts at 2 ish yesterday, arrived today...and all ok......customer service at its best. :D :D

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garry inglis
registered user
Posts: 1234
Joined: Tue Jul 21, 2015 8:04 pm
ebay user ID: garry52uk
Main scooter: ts1 230 and rb200
Location: darlington
Contact:

Fri Feb 09, 2018 3:49 pm

Quality supplier

GeorgeS
registered user
Posts: 238
Joined: Fri Feb 27, 2015 1:58 pm
Main scooter: 1961 Series II Granturismo 240
Contact:

Fri Feb 09, 2018 3:58 pm

Used them a few times now, been excellent every purchase.

Be nice if they did free postage on orders over 100 quid, but I guess this would have to be regained on pricing elsewhere, every penny counts when you run a business I suppose!

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Timbo
registered user
Posts: 2244
Joined: Tue Mar 03, 2009 2:46 pm
Main scooter: SX200 and GP230 RT
Location: Luton area.....
Contact:

Fri Feb 09, 2018 5:36 pm

But he does reimburse postage money if initially over charges..
😎

GeorgeS
registered user
Posts: 238
Joined: Fri Feb 27, 2015 1:58 pm
Main scooter: 1961 Series II Granturismo 240
Contact:

Fri Feb 09, 2018 5:40 pm

True, and 10 quid is the most you ever pay.

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corrado
Dealer
Posts: 3209
Joined: Thu Jan 08, 2009 1:12 am
Main scooter: Lambretta GP
Location: Top of Blackpool Tower
Contact:

Fri Feb 09, 2018 6:53 pm

Timbo wrote:
Fri Feb 09, 2018 5:36 pm
But he does reimburse postage money if initially over charges..
😎
I also have to do that. It's the way the shopping cart works. I can't work out any other way to do it. Cart charges you P&P for every item and once the order is placed I'll refund the excess P&P once I've sent the order.

Plenty of places charge you a minimum P&P charge, say £8 to cover their time in processing the order. I can understand why if you're paying someone £15 per hour and it takes 20 minutes to process an order that's £5 in labour and then there's the business overheads, rent, rates, etc. to take into account. I prefer to only charge the P&P charge {includes packaging. Jiffy bags and packing tape aren't free}. I work on the principle that you win some and you lose some. The customer who only spends £3 this time might come back with a £300 order next week.

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essexgp
registered user
Posts: 307
Joined: Wed Jan 07, 2009 6:16 pm
Main scooter: Indian Gp200 Indian Gp Cutdown
Location: Canvey Island
Contact:

Sat Feb 10, 2018 5:19 pm

corrado wrote:
Fri Feb 09, 2018 6:53 pm
Timbo wrote:
Fri Feb 09, 2018 5:36 pm
But he does reimburse postage money if initially over charges..
😎
I also have to do that. It's the way the shopping cart works. I can't work out any other way to do it. Cart charges you P&P for every item and once the order is placed I'll refund the excess P&P once I've sent the order.

Plenty of places charge you a minimum P&P charge, say £8 to cover their time in processing the order. I can understand why if you're paying someone £15 per hour and it takes 20 minutes to process an order that's £5 in labour and then there's the business overheads, rent, rates, etc. to take into account. I prefer to only charge the P&P charge {includes packaging. Jiffy bags and packing tape aren't free}. I work on the principle that you win some and you lose some. The customer who only spends £3 this time might come back with a £300 order next week.
Why i only buy bits from you, Cambridge Lambretta and Scooter Restorations if can help it

B-Race Tuning
registered user
Posts: 264
Joined: Sat Dec 29, 2012 5:07 pm
ebay user ID: 775063
Main scooter: Lambro, GP.
Contact:

Sun Feb 18, 2018 9:52 pm

Really impressed with service from Torbay Lambretta. Prices good, stock levels good and quick delivery. You can't fault the service whatsoever. One of the best out there IMO.
Oh, and EssexGP, (and everyone who hasn't, yet) you can try Torbay too now and you'll see what we mean. ;-)
Although relatively local, the post takes the same time regardless. No connection, just a satisfied customer pleased to have a reliable supplier.
Simon.

psychedelicropcircle
registered user
Posts: 782
Joined: Fri Aug 06, 2010 2:03 pm
ebay user ID: 3808_hunter
Main scooter: Series 1 li150 1958
Location: north of hadrians wall
Contact:

Sun Mar 04, 2018 9:49 pm

B-Race Tuning wrote:
Sun Feb 18, 2018 9:52 pm
Really impressed with service from Torbay Lambretta. Prices good, stock levels good and quick delivery. You can't fault the service whatsoever. One of the best out there IMO.
Oh, and EssexGP, (and everyone who hasn't, yet) you can try Torbay too now and you'll see what we mean. ;-)
Although relatively local, the post takes the same time regardless. No connection, just a satisfied customer pleased to have a reliable supplier.
Simon.
Mr B race how you getting on with making new zaurst’s?

compass
registered user
Posts: 51
Joined: Sun Mar 29, 2009 7:02 pm
Contact:

Mon Mar 05, 2018 9:20 am

Totally agree with above posts.

Maybe some out there, but I have yet to come across better service in the Lambretta dealer & parts world. Well done Torbay Lambretta for raising the bar so high.

8-)

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