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Polite announcement from Scooter Center Koln and MB Scooters

Posted: Thu Jun 04, 2015 11:25 am
by MB group
Polite announcement from Scooter Center Koln and MB Scooters Ltd

To anyone travelling to and from the Lambretta Euro Rally in the next few weeks.

If you encounter a technical problem with any BGM product we are offering a next day special delivery service by DHL to replace any BGM problem part.

If you are close to Koln you can call into Scooter Center for assistance.

Or if you are close to the Rally, Scooter Center will be attending to deliver or supply parts and offer assistance directly.

This is a free service to genuine customers, you will be asked a few questions and will be contacted after the rally for returns.

This includes any BGM products Clubmans, stator plates, flywheels, rectifiers, regulators, crankshafts and cylinder kits etc.

If you need help in Europe contact

Philipp Montforts direct on 0049 (0) 22 38 30 74 59
or leave a message at the call center 0049 (0) 2238 – 30 74 30
or email philipp@scooter-center.com

If you require assistance in the UK contact MB Scooters Ltd, telephone 01709 869756

This is a limited offer for the duration of the rally. After that it will be back to normal - go back to the place you purchased any offending items from.

Thanks Scooter Center, BGM and MB

Re: Polite announcement from Scooter Center Koln and MB Scoo

Posted: Thu Jun 04, 2015 11:01 pm
by drunkmunkey6969
I've never seen a better or more generous customer service offer, outstanding.

Re: Polite announcement from Scooter Center Koln and MB Scoo

Posted: Thu Jun 04, 2015 11:42 pm
by rosscla
+1 - Respect

Re: Polite announcement from Scooter Center Koln and MB Scoo

Posted: Fri Jun 05, 2015 12:11 am
by Yanker
Ulf and Ollie & co. have always been that concerned. Ulf personnaly delivered a replacement crank to me at HiH. Probably the best classic scooter parts vendor in the world...................?

PS When can we expact some BGM v4 Lambretta stators over here?